FAQ: Search
The Watch Movement / Mechanism
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Which movements are used?
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From the historical movement of the old masters and unused movements from the period of 1940 to 1980 up to new modern movements are used by Timekeeper Chronometry Germany.
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Can complicated movements be used?
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Even complicated movements are used in our watches!
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Can you repair my movement?
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We can carry out complex repairs in our workshop and if neccessary, we can also reproduce various parts.
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Do I have to hand in a movement?
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We give you the opportunity to hand in your own historical movement. But you can also use our own stock of historical and modern movements.
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How do I find the right movement for me?
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Based on your needs and wishes, we will work together to find the right movement for you!
The Dial
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Can I get appliques?
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We also offer appliques and we can use them for your dial.
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How do I find my own design?
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We can help you with existing designs and we create your dial together with you.
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Can I get my own dial design?
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Sure! We can produce exactly the dial you want.
The Hands
The Case
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Can I get individual engravings?
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Yes, we can provide the engravings you want.
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Can I get a glass-bottom?
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All the Timekeeper watches with historical movements are equipped with glass-bottoms.
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Which case-styles are available?
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You can make use of our existing case-styles. It is also possible to create your desired case.
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Which materials are used?
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Many materials are used in case construction. Steel and titanium, but also gold and platinum can be realized by Timekeeper Chronometry Germany!
The Decoration / Finish
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Can I beset my watch with gemstones?
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Yes, a finishing with gems is always possible.
More Information -
Can I refine my Timekeeper watch?
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Yes, we provide several refinements and decorations. Guilloch, bicoloured gold plating and technical refinements are possible.
More Information
The Watch Strap
Warranty
Consulting
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I am not sure with the design. Can you help me?
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We can help you with several product examples. Your watch will be plotted and we start the production after we get your clearance.
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I am a layman. Can you help me to choose the right movement?
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Yes, we provide a professional advice according to your own requirements.
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What quantities do you provide?
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Unique and single pieces can be produced as well as in series.
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How can I contact you?
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Leave us a message by email or call us. You can also leave a message on our answerphone and we call you back as soon as possible.
Click here to use our form: Click here!
The Order Process
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How do I receive my watch?
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You can pick up your new Timekeeper in peson. If desired we can also offer you our insured shipping!
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When do I have to pay my watch?
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Custom-made oders are payable 50% in advance when we get your order. The difference is due after completion, before delivery.
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How long does it take to manufacture my UNIQUE?
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We have a delivery time of 12 weeks for normal 3-hands-watches. But it always depends on effort and movement and will be communicated on request!




